|
Post by account_disabled on Dec 30, 2023 3:44:15 GMT -5
If you have already had with the lead and it was not a clear and definitive no the follow up must be done constantly until you get a response be it negative or positive. As long as the consumer does not ask you to stop communicating you should continue to follow up in order to stay in the lead 's mind until they are finally ready to purchase the product or service. A suggested follow up frequency could be as follows however the ideal is to automate email workflows according to your most successful strategy. Day Phone Number List First email Day Second email Day Third email Day New email Day New email Day New email If even after these regular emails there is still no response keep the follow up once a month. In the case of follow up after the sale of a product or service the same must be done immediately after completing the transaction . Send a thank you email for the business done and reinforce your availability to help with any questions. Later you can carry out additional follow ups with satisfaction questionnaires for example to ensure that the customer is satisfied with the product purchased.
|
|